The Luxembourg National Data Service (LNDS) is an established and financed organization by the Luxembourgish government in November 2022. Our mission is to facilitate and promote the generation of value from public sector data in Luxembourg (and support at the Europe level), aligning with the government's vision to position the country as a leader in the data economy. 

Collaborating closely with public stakeholders and industry partners, we create data spaces to enable efficient and responsible data reuse, playing a vital role in establishing a thriving research and innovation ecosystem. As a provider of services, we support the sharing and reutilization of data for both public and private data partners. 

Additionally, we are committed to becoming a key contributor to the European Data Spaces, outlined in the European Commission's data strategy. By harnessing the potential of data, we aim to accelerate Luxembourg's economic, ecological, and societal transitions in smarter and more sustainable ways.

We are fast-growing, from 7 initial employees in 2022 to 35 in December 2023, we have grown to a team of 63 by June 2024.

We are seeking to strengthen our technical documentation across all our organizations.

As a Senior Technical Writer, you will be responsible for creating, managing, and maintaining high-quality technical documentation for our IT systems and data projects. You will work closely with the Product Owners to ensure that all technical content is accurate, clear, and accessible to both technical and non-technical stakeholders.

Senior Technical Writer II

What you will do 

• Develop comprehensive documentation including user manuals, API guides, system operations manuals, and integration guides.
• Work closely mainly with the Development and Data Science teams to gather information and ensure documentation aligns with project requirements and standards.
• Organize and maintain a documentation library, ensuring all materials are up-to-date and easily accessible.
• Translate complex technical concepts into clear, concise, and user-friendly content.
• Proofread and edit documentation to ensure clarity, consistency, and accuracy.
• Create how-to guides and FAQs to assist end-users in understanding and utilizing IT systems and data tools.
• Collect and incorporate feedback from users and stakeholders to continuously improve documentation quality.
• Stay updated with the latest industry trends and technologies to ensure documentation reflects current best practices.
• Coach teams on technical writing and best practices fostering a culture of collaboration and continuous learning.

Who you are:

• BSc, MSc in a scientific, technological, or engineering discipline related to computer science, information technology, or computing.
• 6 to 10 years of experience in technical writing, preferably in IT or data-related projects.
• Proficiency in technical writing tools (e.g., Markdown, MadCap Flare, Microsoft Word).
• Familiarity with markup languages (e.g., HTML).
• Strong Experience with version control systems (e.g., Git).
• Understanding of software development processes and data science concepts.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Analytical mindset with the ability to simplify and communicate complex information.
• Adaptability and flexibility to manage changing requirements and priorities.
• Excellent verbal and written communication skills in English.
• Working knowledge of one of Luxembourg’s official languages (French, German, or Luxembourgish) is a plus.

What we offer

• Dynamic and innovative work environment
• Collaboration with diverse stakeholders
• Inclusive and diverse culture
• European recognition and impactful projects
• Shape the future of the data revolution

What sets us apart

The Luxembourg National Data Service is a modern and dynamic undertaking. We embrace a Lean and Agile mindset, combining the entrepreneurial spirit of a startup with the responsibility of a public body on a national mission. We will be a partner of society and industry, collaborating with a hugely diverse group of stakeholders in public research, public authorities, European institutions, academic and private institutions, and small, medium, and large companies. Therefore, we have an international and multilingual character. Even in this rather ambitious context, we preserve a warm and personal atmosphere.

Inclusion and diversity are some of our key values. We ensure that everyone has employment and career opportunities in accordance with their skills and aspirations, respecting and being mindful of their individual characteristics. 

Join LNDS and revolutionize the data economy! 

Be part of our dynamic team driving innovation and making a tangible impact. Collaborate on cutting-edge projects, gaining European recognition in the prestigious European Data Spaces initiative. Shape a transformative future in the data revolution. 

Apply now!

Information for Recruitment Agencies:

LNDS as well as all related entities do not accept any candidate submission from unsolicited third parties. Candidates presented by unsolicited third parties (such as recruitment agencies, head hunters etc.), will not be entered into the recruitment process and will not be considered further. Further on, no contractual relationship will result out of such a submission between LNDS and a third party. LNDS is not obligated nor willing to pay any fee to third parties submitting candidates in this manner. Your data is handled according to the compliance guidelines of LNDS.

Data Processing:

LNDS is proud to be an equal opportunities employer. We are committed to providing equal access to employment opportunities to all prospective employees within the recruitment process. LNDS complies with and supports all national and local laws pertaining to non-discrimination. Please note that LNDS is supported by Serendi for Talent Acquisition Services. As their Recruitment Process Outsourcing provider, Serendi is exclusively in charge of the above-mentioned position. Your data is handled according to the compliance guidelines of LNDS. Please see the Recruitment Data Privacy Statement for more information. If you have any questions your recruiter will be happy to help. www.serendi.com